TERMS AND CONDITIONS

Promotion Overview
These Terms and Conditions govern all promotions valid during August 2025 at Fertilidad Integral (hereinafter "The Clinic"). During this period, various special promotions are offered, applicable to reproductive treatments and services, with exclusive benefits for patients at the Mexico City, Guadalajara, and Metepec locations.
The promotions included in this document are:

  • Group package "Freeze Together" for egg freezing (valid at all locations).
  • Couple's evaluation (valid at all locations).
  • Comprehensive evaluation in Guadalajara with additional benefits.
  • "End of Summer Boost" discount on high-complexity treatments in Guadalajara.

“FREEZE TOGETHER”
Patients contacted by Fertilidad Integral’s Experience team or who request their first evaluation and decide to start the egg freezing process during August 2025 can access a preferential price through the “Freeze Together” program, valid at all three locations (Mexico City, Guadalajara, and Metepec).

Available packages and discounts:

  • Circle of Two (2 people):
    25% discount on the base price per person
    • Mexico City: $67,500 MXN
    • Guadalajara and Metepec: $50,625 MXN

  • Sisterhood Squad (3 to 4 people):
    30% discount on the base price per person
    • Mexico City: $63,000 MXN
    • Guadalajara and Metepec: $47,250 MXN

To access the benefit, it is essential to register the corresponding promotional code at the time of initial request or contact on the HubSpot platform:
MKT_FREEZE25 / MKT_FREEZE30
EXP_FREEZE25 / EXP_FREEZE30

COUPLE'S DISCOUNT

Special promotion for couples including a valuation appointment at a preferential cost of $1,600 MXN during August 2025. The appointment includes:

  • Consultation with a Reproductive Biology specialist
  • Evaluation ultrasound
  • Semen analysis

Available at all locations.
Promotional code: MKT_PAREJA1600

COMPREHENSIVE VALUATION IN GUADALAJARA

Exclusive promotion for patients in Guadalajara that includes a complete evaluation with additional studies and a relaxing massage, ideal for those seeking a thorough diagnosis and personalized care. Includes:

  • Consultation with a Reproductive Biology specialist
  • Evaluation ultrasound
  • Free massage
  • Blood tests at 50% discount

Promotion valid only in Guadalajara.
Promotional code: MKT_GDL_CITAINTEGRAL

END OF SUMMER BOOST (GUADALAJARA)

Special 20% discount on high-complexity treatments for patients who pay at least 50% before August 31, 2025. Treatments, which include egg freezing, embryo freezing, or in vitro fertilization, must begin within 3 months after the initial payment.

Promotion valid only in Guadalajara.
Promotional codes: MKT_SUMMER20%OFF / EXP_SUMMER20%OFF

Promotion Validity

All promotions are valid from August 1 to August 31, 2025.

The treatment must begin within a maximum of 3 months after the initial payment (before February 28, 2026). To keep the benefit, at least 50% of the payment must be made in August, with the remaining balance paid before the procedure.

Participating Locations
This promotion is valid at all Fertilidad Integral branches:

  • Mexico City: Av. Ejército Nacional 769, 16th Floor, Colonia Granada, CP 11520, Miguel Hidalgo.

  • Metepec: Plaza San Patricio, Av. Tecnológico 601, 2nd Floor, San Salvador Tizatlali, Metepec, Mexico.

  • Guadalajara: Av. Pablo Neruda 2828, 5th Floor, Providencia 4a Sección, CP 44630, Guadalajara, Jalisco.

Restrictions and Exclusions
Discounts apply exclusively to the first treatment cycle.
The “Freeze Together” campaign promotions are not combinable with any other offer, current promotion, or interest-free installment plan (MSI).

Services not included in this promotion:

  • Medications
  • Genetic testing for embryos (such as PGT-A and PGT-M)
  • DFT (Devitrification or fertilization of frozen eggs)
  • FET (Frozen Embryo Transfer)
  • Endometrial preparation
  • Intrauterine insemination (IUI)
  • Timed intercourse cycles
  • Sperm donation
  • Additional medical consultations or follow-up services

Payments and Invoicing
Adherence to the specified payment dates is required to maintain eligibility for the promotional benefits. Late payments may result in loss of the discount or other promotional advantages.

Patients who require an invoice must request it in advance. Invoices must be issued (and canceled, if applicable) within the same calendar month. No changes, new invoices, or cancellations will be made outside this timeframe.

Cancellation and Refund Policy
Payments for the initial consultation and diagnostic studies are non-refundable. By participating in the promotion, patients acknowledge that prepayments are not eligible for refunds.

For high-complexity treatments, cancellations—whether due to personal or medical reasons—are subject to Fertilidad Integral’s general refund policy, including but not limited to:

  • Refunds will only be made via bank transfer

  • A 5% retention of the full treatment price (without discounts or cashback) will apply, regardless of the payment method, in all cases where the cancellation is attributable to the patient.

Patient Responsibilities
The patient is responsible for complying with all instructions and commitments related to their treatment. This includes scheduling and attending all medical appointments on time, following medical guidance as prescribed, and meeting payment deadlines to retain any applicable benefits. Additionally, the patient must review and accept the Privacy Notice available on the official website before beginning treatment.

Modifications and Termination
Fertilidad Integral reserves the right to modify or cancel this promotion at any time without prior notice, while honoring all agreements and payments made under the terms in effect at the time of purchase.

Applicable Law and Jurisdiction
Any dispute arising from the interpretation or fulfillment of these Terms and Conditions shall be governed by the applicable laws of the United Mexican States. The parties agree to submit to the jurisdiction of the competent courts in Mexico City, expressly waiving any other jurisdiction that may correspond to them due to their current or future domicile, including services rendered in Metepec, Guadalajara, or any other Fertilidad Integral location.

.